Skip to content
← RingCentral Ideas

Settings and activity

3 results found

  1. Ability to have SMS/Fax recepient in IVR extension

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    EVAN supported this idea  · 

  2. Place holder prompt in phone queue

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    EVAN supported this idea  · 

  3. Ability to Turn Off Infinite Call Looping

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    EVAN commented  · 

    We have ran into this issue as well when having an IVR that gives the option to return to hold on a call queue or go to voicemail. If the customer tries hold twice and then voicemail for the same Queue, it disconnects them with technical error due to loop.

    EVAN supported this idea  ·