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2 results found

  1. Allow poly phones to set call forward via the TUI (Telephone User Interface) to short extension

    21 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Gordon commented  · 

    This is an essential requirement across our three acute hospitals. When setting call-forwards, our Poly users must enter the site code + short extension number otherwise the call-forward doesn't work.
    when we started our roll out using the short code worked with our Polys without issue.

    Gordon supported this idea  · 

  2. Longer ring time for deskphone/softphone

    21 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Gordon commented  · 

    Our hospital environment would really benefit from extended ringing. A nurse maybe dealing with a patient for an extended period of time but it possible a patient's relative may be calling in or a doctor with essential information. the extended ringing would allow for the patient to be dealt with and the call still answered.

    Gordon supported this idea  ·