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  1. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    John commented  · 

    We need the ability to intercept an outbound text and check the opt-in status before delivering the message. If there is no status or the number is opt-out, the send is blocked.

    It hasn't happened yet, but not having this ability increases the chance of TCPA violations.