Implement Opt-in / Opt-out Controls for Enhanced Business SMS
RingCentral already has implemented Opt-in / Opt-out controls for its high volume A2P SMS product. This is also a necessity for the Enhanced Business SMS product to keep all customers as well as RingCentral compliant.This enhancement should cover the automatic blocking of texting company-wide to numbers which have explicitly opt-out, but it should add auto-replies similar to the functionality of RingCentral Automator for company-wide use that are controlled by Admins for individual lines and company phone numbers as well.
Zachary
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This is super important. Yes you can technically do this in RingCentral Automator, but the end user cans till go in and change it anytime. The functionality is there, it just needs to be implemented. Afterall, RingCentral is not really pushing registering for High-Volume SMS anymore if we even wanted the functionality if you go to register a number.
