We recently had a customer claim that an order was fraudulent. However, the same customer was communicating with us via text message, asking for the tracking number for the order and also attempting to purchase additional parts. We have text message records showing these communications, which indicate that the customer was aware of the transaction and actively communicating with us about the order.
donkparts
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We recently had a customer claim that an order was fraudulent. However, the same customer was communicating with us via text message, asking for the tracking number for the order and also attempting to purchase additional parts. We have text message records showing these communications, which indicate that the customer was aware of the transaction and actively communicating with us about the order.