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1. Shared SMS were multiple users can receive and send SMS on specific number

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   169 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Rocky commented  ·  May 16, 2025  ·  Edit…  ·  Delete…

   Yes, I need my entire staff to be able to respond to a text message, just as they would be able to answer and respond to a phone call. Everyone assumes they can text phone numbers, which causes a lot of confusion and lost messages and frustration on the part of everyone when we are not able to do that.

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   Rocky supported this idea  ·  May 16, 2025