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  1. Shared SMS were multiple users can receive and send SMS on specific number

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    165 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    An error occurred while saving the comment
    Rocky commented  · 

    Yes, I need my entire staff to be able to respond to a text message, just as they would be able to answer and respond to a phone call. Everyone assumes they can text phone numbers, which causes a lot of confusion and lost messages and frustration on the part of everyone when we are not able to do that.

    Rocky supported this idea  ·