Settings and activity
1 result found
-
225 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
An error occurred while saving the comment Vielka supported this idea ·
Volume of customers and services have increased and the need to provide effective customer service is a "must". Placing a "Queue" system will be a plus.