Settings and activity

2 results found

1. Call waiting to apply on call queue members.

   74 votes

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   7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

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   Alice commented  ·  Nov 6, 2024  ·  Edit…  ·  Delete…

   need ASAP, critical to our business

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2. Group text for incoming SMS to main number

   55 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alice supported this idea  ·  Nov 6, 2024