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1. Shared SMS were multiple users can receive and send SMS on specific number

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   King Pests Control commented  ·  May 12, 2025  ·  Edit…  ·  Delete…

   As a growing business with multiple team members handling customer communications, it's essential that we all have the ability to send and receive SMS from the main number. This ensures a unified experience for our clients, avoids confusion, and allows our team to work efficiently across different shifts. Not being able to manage all text communications from one central number creates serious operational challenges and affects the consistency of our customer service.

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   King Pests Control supported this idea  ·  May 12, 2025