Skip to content
← RingCentral Ideas

Settings and activity

2 results found

  1. Performance report align with user call logs

    37 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  5 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Shamir commented  · 

    The reports sent periodically (daily or weekly) are not updated. They are stuck to a certain date. Can you please help?

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    520 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Future Consideration  ·  82 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Shamir commented  · 

    Please make this available ASAP

    Shamir supported this idea  ·