We have had this feature working for years, but it seems since we signed a new contract, ring central waited a few months and then removed this feature from our account. I spoke with probably 8 representatives over the past month and everyone has given me the same response.. that it was never a feature... but it absolutely was. This feature no longer working is detrimental to our business and i have asked for a phone call several times and they keep referring me back to this post. Please help, your long time customers need you.
We have had this feature working for years, but it seems since we signed a new contract, ring central waited a few months and then removed this feature from our account. I spoke with probably 8 representatives over the past month and everyone has given me the same response.. that it was never a feature... but it absolutely was. This feature no longer working is detrimental to our business and i have asked for a phone call several times and they keep referring me back to this post. Please help, your long time customers need you.