Settings and activity

6 results found

1. Bulk Number Blocking in the RingCX Blocked ANI Page

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Edit…  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Jan 30, 2026

2. Replace Default “WORKING” State with More Accurate Status When Agents Lose Connection (e.g., Sleep/Idle Timeout)

   123 votes

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   Under Review  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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3. Dual channel (stereo) recordings

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   11 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Jun 17, 2025

4. Call recordings in Stereo

   9 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Jun 17, 2025

5. Dual Channel Recording in MVP, UK

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ahmad commented  ·  May 9, 2025  ·  Edit…  ·  Delete…

   This is a great feature, as I am a customer, I would like to add this feature.

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6. RingCX IVR press path report

   22 votes

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   Future Consideration  ·  3 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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