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Settings and activity

5 results found

  1. Replace Default “WORKING” State with More Accurate Status When Agents Lose Connection (e.g., Sleep/Idle Timeout)

    71 votes

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    Under Review  ·  5 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  2. Dual channel (stereo) recordings

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Ahmad supported this idea  · 

  3. Call recordings in Stereo

    7 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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    Ahmad supported this idea  · 

  4. Dual Channel Recording in MVP, UK

    5 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Ahmad commented  · 

    This is a great feature, as I am a customer, I would like to add this feature.

  5. RingCX IVR press path report

    12 votes

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    Future Consideration  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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