My office staff use Ring Central desk phones and we really use the AI transcription feature. But, when my staff answers their phone at there desk we have no record of the conversation that took place. It is a complete waste of money to rent desk phones and not have this important AI feature available. I do not want my people using their personal cell phones for inbound or outbound business calls. It doesn't make for a professional look asking employees not to use their desk phone, only their personal cell phone.
Eric
supported this idea
·
My office staff use Ring Central desk phones and we really use the AI transcription feature. But, when my staff answers their phone at there desk we have no record of the conversation that took place. It is a complete waste of money to rent desk phones and not have this important AI feature available. I do not want my people using their personal cell phones for inbound or outbound business calls. It doesn't make for a professional look asking employees not to use their desk phone, only their personal cell phone.