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1. Shared SMS were multiple users can receive and send SMS on specific number

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Arsen commented  ·  Apr 11, 2025  ·  Edit…  ·  Delete…

   This feature is extremely important for our team.

   Allowing only one extension to send SMS from the main company number limits our ability to operate efficiently. We rely on multiple team members to manage dispatch, customer updates, and time-sensitive communication.

   Please consider enabling SMS access from all extensions using the main number — it’s a critical need for businesses like ours.

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   Arsen supported this idea  ·  Apr 11, 2025