I got on the app today to look for this exact feature. This would help when working remotely, to know if a coworker took care of something in my absence. I still have the email transcript but I don't know, and currently cannot check if that customer was called back and the voice message deleted.
Erica
supported this idea
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I got on the app today to look for this exact feature. This would help when working remotely, to know if a coworker took care of something in my absence. I still have the email transcript but I don't know, and currently cannot check if that customer was called back and the voice message deleted.