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1. Shared SMS were multiple users can receive and send SMS on specific number

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Laura commented  ·  Apr 10, 2025  ·  Edit…  ·  Delete…

   It is essential for our agency to send and receive messages from the same number. This helps prevent confusion among our customers regarding the source of our communications. Additionally, it allows our team to easily keep track of whether we have responded to text messages from customers.

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   Laura supported this idea  ·  Apr 10, 2025