I have 1600 external contacts on a spreadsheet that took me over 8hours+ to get updated between calling ringcentral repeatedly and also have to keep manipulate the file to get the formatting to be precise. It is way too completed and hard for the average user. I had to chop it up bit by bit to get them downloaded and then every time I downloaded it, it then would delete the contacts I uploaded before. So end up only have 195 contact download.
employees in technical support for ringcentral couldn't even get it right. They had me on hold for 2+ hrs two different times.
I have 1600 external contacts on a spreadsheet that took me over 8hours+ to get updated between calling ringcentral repeatedly and also have to keep manipulate the file to get the formatting to be precise. It is way too completed and hard for the average user. I had to chop it up bit by bit to get them downloaded and then every time I downloaded it, it then would delete the contacts I uploaded before. So end up only have 195 contact download.
employees in technical support for ringcentral couldn't even get it right. They had me on hold for 2+ hrs two different times.
You NEED A NEW SYSTEM!!! this is bad!