← RingCentral Ideas

Settings and activity

2 results found

  1. Real-Time Queue Status Visibility for Agents

    36 votes
    New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Patrick commented  · 

    This is a critical feature for us since we have nearly a dozen queues

    Patrick supported this idea  · 

  2. Option to see the number of calls are in queues and agents statistics

    7 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Patrick supported this idea  ·