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  1. Subject: Request for Scheduled Status Automation Feature Category: User Presence / Productivity Enhancement Description: I’d like to reque

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Patrick shared this idea  · 

  2. Real-Time Queue Status Visibility for Agents

    77 votes

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    New  ·  3 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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    Patrick commented  · 

    This is a critical feature for us since we have nearly a dozen queues

    Patrick supported this idea  · 

  3. Option to see the number of calls are in queues and agents statistics

    7 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Patrick supported this idea  ·