The lack of in-app failed fax previews is a significant interruption to our fax workflow. Not only do we have to log in to the admin portal to see a preview of the failed fax, but also the preview given is so tiny that we have to zoom in the entire webpage in order to see details.
Instead of opening the fax app and instantly seeing what fax failed and why, the failed faxes end up building up until someone has the time to investigate and resend everything.
Coming from a fax application with failed fax previews built in, it is quite a negative adjustment.
Darrel
supported this idea
·
The lack of in-app failed fax previews is a significant interruption to our fax workflow. Not only do we have to log in to the admin portal to see a preview of the failed fax, but also the preview given is so tiny that we have to zoom in the entire webpage in order to see details.
Instead of opening the fax app and instantly seeing what fax failed and why, the failed faxes end up building up until someone has the time to investigate and resend everything.
Coming from a fax application with failed fax previews built in, it is quite a negative adjustment.