Settings and activity

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1. Allow Dashboard to be available to agents

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Accessibility  ·  Delete…  ·  Admin →
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   Malinda shared this idea  ·  Dec 5, 2025

2. When reviewing calls, it would be great to see hold time vs talk time differently. Currently, it does not differ.

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Edit…  ·  Delete…  ·  Admin →
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   Malinda shared this idea  ·  Dec 5, 2025