← RingCentral Ideas Settings and activity 1 result found change dial by directory default audio 22 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 3 comments · Phone & Messaging » Admin Portal · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Heather commented · Feb 24, 2026 · Edit… · Delete… It is very confusing to the caller to be asked again to be connected to the dial by directory. It makes it seem you were not connected the first time. It will equal a lot of hang up calls and frustrated clients. Save Submitting... Heather supported this idea · Feb 24, 2026
Heather
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It is very confusing to the caller to be asked again to be connected to the dial by directory. It makes it seem you were not connected the first time. It will equal a lot of hang up calls and frustrated clients.