change dial by directory default audio
customer want to change dial by directory default prompt audio .the audio indicating how to select letters in the phone keypad
21
votes

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Kelly commented
Does anyone else think that it is absolutely ridiculous that the dial-by-name directory audio instructions are not crystal clear to any caller? And this has been "under review for TWO YEARS?
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Timothy commented
We need to support Spanish speaking callers, so either a dial-by-name in Spanish, or as an alternative, a custom announcement or prompt.