Asking customer/clients to take time to call their carriers and fix the issue is unprofessional and untenable. They hire my business for a service, and paying our time, so to ask them to take their time to fix an issue with Ring Central's phone system is not appropriate and would likely lead to loss of business. Indeed, not having the number easily identifiable will likely lead to a potential client not being to easily call back or call in the future. This needs to be fixed on Ring Central's end as having correct caller id is part of the service promised.
Janet
supported this idea
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Asking customer/clients to take time to call their carriers and fix the issue is unprofessional and untenable. They hire my business for a service, and paying our time, so to ask them to take their time to fix an issue with Ring Central's phone system is not appropriate and would likely lead to loss of business. Indeed, not having the number easily identifiable will likely lead to a potential client not being to easily call back or call in the future. This needs to be fixed on Ring Central's end as having correct caller id is part of the service promised.