I just spent quite a bit of time having to submit our 5 Ringcentral line requests to the multiple carriers requesting for our business name to show on the caller id. It would be great if Ringcentral did this automatically for their customers. We have had our Ringcentral lines for a very long time and never realized that our calls showed a personal name rather than our business name until now. That is very unprofessional and had we known this was the case we would have requested it to be corrected long ago. It was only when a client brought it to our attention recently that we found out.

Asking customer/clients to take time to call their carriers and fix the issue is unprofessional and untenable. They hire my business for a service, and paying our time, so to ask them to take their time to fix an issue with Ring Central's phone system is not appropriate and would likely lead to loss of business. Indeed, not having the number easily identifiable will likely lead to a potential client not being to easily call back or call in the future. This needs to be fixed on Ring Central's end as having correct caller id is part of the service promised.

This is one of the biggest reason why I switched to Ring Central is because of the Caller ID feature. It is absolutely vital that my company’s name show when calling customers as it helps them to answer the call and not think that it’s a bill collector or Spam. Caller ID is very important in my business as it also helps to close profitable deals. Please find a solution as I fear this could be a reason that RingCentral customers go elsewhere. There should be some type of quick process where all phone carries allow ring central to turn on this feature no matter who the recipient has service with. It’s very frustrating

This is absolutely critical to be able to properly have our company name appear in caller ID to our customers. Critical and imperative. Verizon customers see incorrect caller ID information when we call them and they will do NOTHING to resolve this for us because we are not a Verizon customer. This has been THE MOST frustrating thing ever. If there is anything at all Ring Central can do on behalf of its users to get this issue resolved, it will be GREATLY appreciated!

Our company's number still comes up with the name of the company that held this number before we did. This is NOT good for business.

This has to be resolved

We occasionally see our RingCentral numbers come up on mobile devices as POTENTIAL SPAM and it would be nice if we could get RingCentral to be able to rectify these via a WebUI process.