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  1. Retain the main number as SMS outbound caller id.

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Daryl commented  · 

    This would Urgent for consistency, seamless experience, and no confusion for the client.

    This will also help us, agency, not have to use multiple products and loos track of text messages.

    The changing of numbers can cause confusion and lead to customers leaving to frustration of change and giving the, an opportunity to leave because of lack of communication on their end.

    Daryl supported this idea  ·