Retain the main number as SMS outbound caller id.
As per the customer when ever he set Customer set the main number on the drop down for sms it always change to his direct number.Actual behavior : When ever they will refresh the page or logout the SMS will set to the direct number and not with the main number that they chooseExpected Behavior : Once they have selected the main for the caller id sms it should remain or should have the option to choose the default sms.
19
votes
Jim Argie
shared this idea
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Brittany
commented
This allows for clear communication with our clients to know it is a safe text when received from our main number.