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1. Shared SMS were multiple users can receive and send SMS on specific number

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Debbie commented  ·  Sep 19, 2025  ·  Edit…  ·  Delete…

   WE ARE WE AT ON THIS JESSICA????

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   Debbie commented  ·  Jul 25, 2025  ·  Edit…  ·  Delete…

   They should use the Vonage "Business Inbox" as a model. It worked great for us when we had Vonage. I hope they get this up and running soon. Even putting the extra cost aside, having to use BeeTexting as a stand-alone SMS product is annoying, it would be so much easier for our busy veterinary office to only have ONE phone/texting app to attend to.

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   Debbie supported this idea  ·  Jul 25, 2025

2. Allow multiple users to respond to the main number texts

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   Planned  ·  18 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Debbie commented  ·  Jul 25, 2025  ·  Edit…  ·  Delete…

   Vonage has this as well, it's called "Business Inbox". It worked great...unfortunately, for us, their phones did not.

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   Debbie supported this idea  ·  Jul 25, 2025