Settings and activity

2 results found

1. Add "Away" Status

   14 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Regina commented  ·  Jun 23, 2025  ·  Edit…  ·  Delete…

   We need to know when an agent is on "Break" or maybe "Out to Lunch" as well.

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   Regina supported this idea  ·  Jun 23, 2025

2. Automatic update DND status

   11 votes

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   2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Regina supported this idea  ·  Jun 23, 2025