We run a business with multiple brands. We need the ability that when calling clients, the client sees the appropriate support number (support queue number) and the appropriate business brand name. We do not have our agents use their direct number when calling a client.
Jeff
supported this idea
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We run a business with multiple brands. We need the ability that when calling clients, the client sees the appropriate support number (support queue number) and the appropriate business brand name. We do not have our agents use their direct number when calling a client.