Including a signature when texting members from a financial institution’s phone number is essential for building trust and clarity. It reassures members that the message is legitimate and provides context on who is contacting them. A clear signature also improves transparency and encourages engagement, especially in an age where phishing and fraud are growing concerns.
Breanna
supported this idea
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Including a signature when texting members from a financial institution’s phone number is essential for building trust and clarity. It reassures members that the message is legitimate and provides context on who is contacting them. A clear signature also improves transparency and encourages engagement, especially in an age where phishing and fraud are growing concerns.