SMS Signature
Ability have a signature at the end of every SMS so there is no need to type it in manually.
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Brittany
commented
Our messages seem to still be blocked in some instances and I believe a signature may help the carriers recognize messages as a real person rather than as spam.
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Barry
commented
This is a very important part of our branding & keeping our members safe
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Vahn
commented
Yes! A checkbox would be nice so we can quickly add a signature (ability to leave it checked for all future messages) or remove the checkmark to not add a signature as needed.
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Bobbie Jo
commented
Being in the financial services industry, this is critical! We must have the disclaimers and opt out options.
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Jenna
commented
Having a signature at the end of every message is important because It clearly identifies who is contacting the member and ensures the member knows exactly who is reaching out; due to the high fraud activity members are on alert when receiving a text message from an unknown number. It helps build credibility and strengthens member relationships with reenforcing our credit unions identity with every message.
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Breanna
commented
Including a signature when texting members from a financial institution’s phone number is essential for building trust and clarity. It reassures members that the message is legitimate and provides context on who is contacting them. A clear signature also improves transparency and encourages engagement, especially in an age where phishing and fraud are growing concerns.
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Jade
commented
Our signature is how our members can identify us. It allows them to have a contact with the credit union & also helps to ensure them that their information is safe. I agree 100% with everything Megan commented. This is a very important part of our branding & keeping our members safe & in the loop of things.
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Megan
commented
Including a signature in our text messages is essential to ensure brand recognition, accountability, and trust in our service. It is a vital practice for maintaining professional standards and delivering a consistent, trustworthy member experience.
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Ryan
commented
template included on the all outbound SMS
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Hailey
commented
This is a very helpful feature to have!
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Debbie
commented
Customers need to know who is texting them.
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Inshora
commented
Ability to add a signature to outbound SMS
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Angela
commented
Ability to add a signature to outbound SMS
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Jonas San Luis
commented
SMS outbound signature
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Chris
commented
Really need ability to add signature to all text messages when we send them.Legally we are required to include our name and company name on all communication per real estate licensing law, much like we are required to do with emails.
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John Lachica
commented
Add text signature that can be attached for every text
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Anonymous
commented
I am recruiter and reaching multiple people in a day. If there is a way to make a signature line of who I am and the company I work for already in the text, that save some time for me. Plus, it will look more official like I'm not a scam
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Jaime
commented
Now a days, evey text messaging app have the capabilities to add a signature line. When can we expect this from RingCentral? I don't think this is a hard task for developers to implement into both the mobile and desktop app. It's very important to implement as a sales professional, we're always adding our signature line and it's time consuming to keep typing it when it can be inserted automatically.
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Main Number Call Queue (Business Hours)
commented
it would be nice to have the option to add signatures to the bottom of text messages instead of having to type out the company name everytime
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John Ramirez
commented
adding default signature text for SMS feature