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1. Shared SMS were multiple users can receive and send SMS on specific number

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Aurora commented  ·  Jul 7, 2025  ·  Edit…  ·  Delete…

   It is critical for our business that when someone sends a text message to one of our business numbers, if we could select several team members or users to be able to view and reply to those text messages on behalf of our company. Please consider adding this feature as soon as possible.
   This has been in the suggestion box since 2023, is there any hope that it will get implemented?

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   Aurora supported this idea  ·  Jul 7, 2025