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  1. QA Reviews for Email Interactions in RingSense

    5 votes

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    0 comments  ·  RingCX » AI quality management  ·  Admin →
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    Vanessa shared this idea  · 

  2. Migrate data from one account to another.

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vanessa supported this idea  · 
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    Vanessa commented  · 

    Enable functionality that allows SMS/MMS message history and contacts to be migrated between RingCentral accounts during account transitions or consolidations. This would help ensure business continuity and data retention during organizational changes.

    This feature would greatly improve the migration experience and support customers managing complex account structures.