← RingCentral Ideas Settings and activity 1 result found Allow multiple supervisors to monitor a call simultaneously 54 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 9 comments · Phone & Messaging » General Phone · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Alex commented · Sep 24, 2025 · Edit… · Delete… We use call monitoring for our contact center. Sometimes a Supervisor AND QC need to listen to a live call simultaneously. It is critical for our operation! Save Submitting... Alex supported this idea · Sep 24, 2025
We use call monitoring for our contact center. Sometimes a Supervisor AND QC need to listen to a live call simultaneously. It is critical for our operation!