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  1. Need Reports Greater than 6 months, Need one year

    50 votes

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    Planned  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jack supported this idea  · 

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    658 votes

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    Future Consideration  ·  104 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Call time Averages

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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