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  1. Add an alert for when the Salesforce client for RingCX disconnects from RingCX

    3 votes

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    New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Stephanie commented  · 

    This feature is already available in EX - Salesforce. Please make it available in the CX Salesforce dialer

    Stephanie supported this idea  · 

  2. Need RingCX for CTI to support automatically moving a Task from a converted Lead to its Contact

    16 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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    Stephanie supported this idea  ·