Add an alert for when the Salesforce client for RingCX disconnects from RingCX
Customer is inquiring on having a feature that allows the Salesforce for RingCX notify the agent/admin when they have become disconnected from the RingCX dialer within Salesforce. In addition having it also grant what could be the cause of it such as a disconnect code of sorts.
3
votes
Jana
shared this idea
-
Stephanie
commented
This feature is already available in EX - Salesforce. Please make it available in the CX Salesforce dialer