For those taking many service calls throughout the day, it's important that the AI notes reflect who we're speaking with. If we have to edit the notes for every single call, it makes us less efficient and defeats the purpose of having the call notes.
Cheryl
supported this idea
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For those taking many service calls throughout the day, it's important that the AI notes reflect who we're speaking with. If we have to edit the notes for every single call, it makes us less efficient and defeats the purpose of having the call notes.