Settings and activity

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1. Automatic RingCentral Video Transcription and Recording

   24 votes

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   6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   When automatic recording is enabled, the AI Meeting Experience also generates a transcription of the meeting. Both have been available for several years (transcription since 2022), and an IT admin can enable them in the Admin Portal. See Configuring company meeting settings.

   
   

   Mayschel supported this idea  ·  Sep 16, 2025

2. multiple users can monitor the same calls

   3 votes

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   1 comment  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Mayschel commented  ·  Sep 16, 2025  ·  Edit…  ·  Delete…

   Allows multiple supervisors to monitor live calls

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