Settings and activity
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2 votes
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Jack
supported this idea
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7 votes
An error occurred while saving the comment Jack
commented
We have two call queues - one in English and one in Spanish. We are unable to update the language of the prompts in the Spanish queue to anything other than English, unless we upload a custom audio file. The technician that we worked with today told me that this is because the default language under Auto-Receptionist >> General Settings >> Regional Settings is English. Having the ability to use different languages in different queues seems to be a basic function, but the technician indicated that this is a development item. Hoping this 'vote' helps elevate this development work to the top of the priority list.
Jack
supported this idea
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We are finding that folks in our organization are disregarding policy and creating group messages that exclude management. Having the ability to restrict the ability for people to create their own group message threads would be a huge help for our organization.