Settings and activity

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1. call back to follow queue business hours

   21 votes

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   New  ·  5 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Rebecca supported this idea  ·  Mar 25, 2026
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   Rebecca commented  ·  Mar 25, 2026  ·  Edit…  ·  Delete…

   We do not want to bother patients at 6:45 am on a Saturday with the call back feature.

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2. Forward a voicemail to a call queue voicemail

   46 votes

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   Future Consideration  ·  12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Rebecca supported this idea  ·  Mar 11, 2026