This is a significant concern for us. We have supervisors who need to access multiple extensions to review call recordings. They have been assigned specific roles within our organization to monitor particular extensions. But they should not have access to all extensions.
SCRRA
supported this idea
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This is a significant concern for us. We have supervisors who need to access multiple extensions to review call recordings. They have been assigned specific roles within our organization to monitor particular extensions. But they should not have access to all extensions.