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1. Enable Merge calls when Deskphone Pairing is enabled

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   New  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Griselda commented  ·  Mar 4, 2026  ·  Edit…  ·  Delete…

   CRITICAL-

   PREVENTS:

   Repeating information

   Misunderstandings

   Reduces Frustration

   People don’t like being transferred without warning.
   Introducing them:

   Makes the transition smoother

   Shows you value their time

   Avoids making them repeat their story

   Save Submitting...