Doctor offices are mistakenly faxing our main call in line to RingCental instead of using our fax number and they receive a good send thinking we received the information and we have not. We need to shut off this feature or at least have capability to forward the fax call to another number. We can't have PHI being sent over unencrypted emails. This holds us and RingCentral liable for Protected Health Information be exposed due to the automated emails being sent with the information of which we are not monitoring...
David
supported this idea
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Doctor offices are mistakenly faxing our main call in line to RingCental instead of using our fax number and they receive a good send thinking we received the information and we have not. We need to shut off this feature or at least have capability to forward the fax call to another number. We can't have PHI being sent over unencrypted emails. This holds us and RingCentral liable for Protected Health Information be exposed due to the automated emails being sent with the information of which we are not monitoring...