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Phone & Messaging: Fax

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Disable inbound faxes

Disable inbound/receiving faxes on the whole account, including the main company number and main fax number. Especially to plans that has a pre-added faxing features.

23 votes

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Holiday After Hours shared this idea  ·   ·  Report…  ·  Admin →
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  • JOLENE commented  ·   ·  Report

    We have not used faxes for many years, including to our time prior to joining Ring Central.

    Increasingly, we receive faxes in the middle of the night or early mornig reqesting Funds, used care & offering loans.

    I feel, by in large, this is scam material.

    Please enable the deletion of faxes ASAP.

    Thank you

  • David commented  ·   ·  Report

    Doctor offices are mistakenly faxing our main call in line to RingCental instead of using our fax number and they receive a good send thinking we received the information and we have not. We need to shut off this feature or at least have capability to forward the fax call to another number. We can't have PHI being sent over unencrypted emails. This holds us and RingCentral liable for Protected Health Information be exposed due to the automated emails being sent with the information of which we are not monitoring...