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  1. Call Waiting options to redirect when turned off

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bibek commented  · 

    This is very crucial feature. When a user is busy with a call, we do not want a second incoming call to interrupt the user. We need the ability to configure these busy calls to play a custom announcement (for example: “Thank you for calling. The user is currently busy. Please try again later ”) and then disconnect, instead of defaulting to voicemail.

    Bibek supported this idea  ·