Call Waiting options to redirect when turned off
When turning off Call Waiting currently callers are redirected to Voicemail. There should be options available so a call can be redirected to other places not just voicemail.Call Not Answered has the ability to select different option to redirect the call so Call Waiting should have the same ability.
Peter
shared this idea
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Bibek
commented
This is very crucial feature. When a user is busy with a call, we do not want a second incoming call to interrupt the user. We need the ability to configure these busy calls to play a custom announcement (for example: “Thank you for calling. The user is currently busy. Please try again later ”) and then disconnect, instead of defaulting to voicemail.
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David
commented
Indeed, this option is very important for us too, because within our company, the use of voicemail is prohibited. We should have the choice to forward these calls wherever we want (user, Call queue, message...)