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  1. Ability to change the times the prompt is played if caller enters no action

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jaz commented  · 

    Many customers ask us to change this from 3 to 2 or 1. We should have the option of changing this ourself to what the customer needs. Some business have older seniors calling in and they only want to play the prompt once and then if no option is chosen within 2 to 5 seconds they immediately want the call transferred to operator/reception.

    Jaz supported this idea  ·