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44 results found

  1. Park Locations/Presence - split the enablement of "ringing of monitored lines" from the "ringing of private park locations"

    Currently, an admin who puts a boss's call in a park location immediately hears the ringing associated with the placement of the call on private park

    12 votes
    Under Review  ·  1 comment  ·  HUD & Presence  ·  Admin →
    How important is this to you?

  2. Remove ability for users to place themselves into a DND state on RC Desktop app, Physical phones and RC Mobile...

    ...app (Android). So that State is removed completely from user view. Would like this to be programmable to advised user groups, rather than set at account level. Customer is a hotelier and do not want any of their onsite users to "accidentally" place themselves (or shared devices) into DND, as this would prevent incoming calls (business) coming into the location. Even with education system mis-use can still be achieved by the end user

    5 votes
    Under Review  ·  1 comment  ·  HUD & Presence  ·  Admin →
    How important is this to you?

  3. Selective Ringing on monitored lines/park locations on hardphones (Similar to the Selective Ringing on HUD for softphones)

    5 votes
    Under Review  ·  0 comments  ·  HUD & Presence  ·  Admin →
    How important is this to you?

  4. Allow admins to see and turn off users DND from ServiceWeb

    This will enhance usability and reduce false trouble calls

    5 votes
    Under Review  ·  0 comments  ·  HUD & Presence  ·  Admin →
    How important is this to you?
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