319 results found
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enable sms for mobile user
enable sms for mobile user only
1 vote -
NOT REPLIED
Can we create a NOT REPLIED category, so we can see who messaged us but who we forgot to reply to yet? Sense has this, Ring Central should too!
1 vote -
I would love to be able to attach files to the text message templates
I love the new template feature in text messaging, but it would be even more fantastic if we could upload files into the templates.
2 votes -
Numbers Assigned to groups need a group inbox
Just like group voicemails are accessible in the RingCentral app, SMS sent to a group with a number assigned should have the same functionality.
1 vote -
transfer all of the text messages the a user has had with multiple individuals to another user
Ability to transfer a user's text messages to another
I was using the chat bot but wanted to get a straight answer. Is it possible to transfer all of the text messages the a user has had with multiple individuals to another user? For better phrasing, all of the text conversations from one user to another?
1 vote -
International SMS Activation
Reason:
Currently, international SMS cannot be activated for an account without first registering for TCR (The Campaign Registry) business SMS registration. This registration is primarily for Domestic SMS, but it is a prerequisite for activating international SMS as well.Feature Request:
To enable the activation of international SMS independently of the TCR business SMS registration, because international numbers do not fall under the TCR business SMS agreement.1 vote -
Increase SMS limit from 5 to a higher number for Voicemail notifications
We have a shared extension to handle emergency and after hours calls for our IT group. I would like the team to be notified by SMS when we miss a call or receive a VM on that extension, so we can best server our customer base. Currently I can only add 5 SMS numbers, this would be better served to either have no limit or a much higher limit. I currently have 7 individuals on my team but I can see the use case for this for larger groups.
1 vote -
voicemail and text message notification for customers who failed to answer the call
aside from voicemail option in IF NO ONE ANSWERS there should be a message notification too to the customers that will say that they are not available.
1 vote -
send the caller a text when call is not answered
If someone calls our team and we dont pick up the phone, we can send them an automated text acknowledging that we are sory for not answering the phone or something long those lines
1 vote -
Date indicator for test messaging
Customer wanted to have a date indicator for the SMS he's receiving or sending on the RingCentral web browser.
1 vote -
Feature to have Super Admin the ability to delete another user's SMS without logging in as that specific user
Feature to have Super Admin the ability to delete another user's SMS without logging in as that specific user.
Example: From the Admin Portal, the Super Admin clicks the user extension, Super Admin will have direct access and log in as that user and then access the SMS via the users RC App to delete that users SMS
1 vote -
Add feature to stop notifications after particular time on mobile app
1)Add a feature such that after a particular time(work hours) we should stop receiving notification alert on mobile app.
We cant do that from mobile settings as it will stop all notifications.2) Schedule a message so that it can be sent later also
3)After working hours by default my status change from active to inactive
1 vote -
Group Text thread for Google Voice
Text messages from Google Voice nos. is not showing in the group conversation in the RingCentral app but instead its showing in a separate thread for the said number. I need to be able to receive messages from google vocie nos. on the same group thread and not on a separated thread for google vocie
1 vote -
Integration of Twilio and RingCentral for SMS services in Australia
The ability to integrate Twilio to RingCentral for SMS in Australia and possibility to send SMS to our leads from RingCentral using a Twilio number.
1 vote -
Sharing of SMS allotment with other users
Sharing of SMS allotment with other users so that the allotted SMS in the account can be maximize
1 vote -
Ability to enable inbound SMS-only feature
- for the use case, i have several people that are forced to use personal cell phones to receive security codes and need it to be on work accounts. I am hoping RingCentral can accomodate
1 vote -
Convert Files to links
We need to send larger pdf documents via text. Our prior provider automatically converted files to a clickable link when we dropped them in the text message. This avoids the need to support sending multiple file types and avoid size limitations of sms.
1 vote -
Add a copy button next to the phone number
On the desktop app PLEASE add a copy button right next to the phone number when the text message is open. Right now it is on the drop down menu (like in the picture) but it would be really helpful to put it right next to the phone number. Thanks!
1 vote -
We need to pick message we are aiming our responses
instead of using the message again , and redirect we should pick up the Message or response we would like to Reply without having to rewrite the whole message again, we can do it with Icons only, but we need text Reactions too.
1 vote
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